General Data Protection Regulation

Effective date : May 25, 2018

1 – About

In order to provide the services we offer, we must collect personal data about you.
By agreeing to create an account or subscribing to our newsletter you explicitly agree that we are processing your data in the manner described in this policy. This regulation describes the information we collect and the use we make of it. We undertake not to sell or rent your information to third parties for advertising purposes.
It is important that you read this privacy policy carefully as it applies to the entire e-commerce site couvertures-chauffantes.com.

As of the effective date of the amended Privacy Policy, we will consider that you have consented to all changes made.

If you do not agree with the terms of the Privacy Policy, you may close your account at any time. If you do not agree with the terms of the privacy policy, do not use or open an account on couvertures-chauffantes.com.

Third party sites:

Some pages of the site contain links to third party sites. These sites have their own privacy policies and we are not responsible for the activities of these third parties, including their information handling practices. Users submitting information to or via these third-party sites should be aware of the privacy statements that these sites apply before disclosing personal information to them.

2 – Informations collected

Information required :

To open a customer account, you must give us your name and surname, your civility, date of birth and email address. To place an order you must also send us your billing and delivery address. To make payments through our purchase channel, you must provide information about your card or bank account.

Cookies, web beacons, local storage and similar technologies:

When you access our site, we may place small data files on your computer or other device.
These data files are called "Cookies". Cookies are there to recognize you as a customer, customize our services, content, help to ensure that the security of your account is not compromised, mitigate risk and prevent fraud, and build trust and safety on our website.
You are free to refuse our cookies if your browser or add-ons allow. However, refusing our Cookies may interfere with your use of our site.


When you communicate with us in the context of customer service or for other purposes (by email, fax, etc.), we may be required to keep the said information and our answers in the archives of your account, for the purpose to have a conversation history for more responsiveness and improve the quality of our services.

Processing of prospect data:

When a user registers as a customer, but decides not to consume on the site, the latter is classified as a prospect and non-client, we collect a certain amount of information: title, first and last name, date of birth and email address.
Although such information is stored to facilitate the process of any subsequent purchase, we will not use such information for marketing purposes to such unregistered person.
Prospects have the same rights to consult and rectify information as a customer.

3 – Our use of collected data

Internal uses:

We collect, store and process your information on servers managed by OVH. Our primary goal in gathering information is to deliver a secure, peaceful, effective and personalized experience. You agree that we may use your personal information for:


By creating a customer account, you agree that we may use your personal information for:

  • Check your identity, especially during the procedures: account creation, login, identification for each order and password reset.
  • Ability to improve the quality of the exchanges in case of dispute over an order with customer service or after-sales.
  • Deal with banking transactions.
  • To be able to keep you informed about the different states of processing of your orders

We use your email address to confirm the opening of your customer account. If your customer account remains inactive 2 years (no order registered), we promise not to use your data for commercial purposes, but for accounting reasons (billing), we must keep track of your personal data.


By subscribing to the newsletter, you agree that we may use your email address to provide you with GMT94 sports news.

You can at any time choose to unsubscribe from this newsletter, via your customer area or the "unsubscribe" link at the bottom of each email.

4 – Our information sharing with third parties

We only share your information with the service provider TECNOGLOBE so that it can produce and deliver your order.

Contact information :

40 Avenue de Fumel
34700 Lodève

Data transmitted: title, surname, first name, delivery address, telephone, email, order contents

5 – Access to your information and modifications

You can review your personal information by logging into your customer account. You can also close your account from the site, by this action we report to our database that your customer account is "Closed" but we must keep the information associated with it. Especially for accounting purposes to prevent possible fraud.

You agree to these privacy policies when you register, access or use couvertures-chauffantes.com services. By accepting these privacy policies, you agree and expressly instruct us to use and disclose your personal information in accordance with the provisions of this Policy.